>Quickly address your most difficult problems

When we state a problem we are describing misalignment. Once we know how to create alignment, we find that solutions come faster and the solutions stick. With alignment as the foundation, we can quickly get to the root cause of the problem and create collaborative solutions that yield visible and measurable results.
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>Objectively measure alignment

If an organization were perfectly aligned, would there be any problems? Would there be any lack of passionate performance? The best performing companies and the best companies to work for are the best because they are aligned to the needs of their customers better than their competitors. Pulling alignment works; pushing causes misalignment. When people pull together, they are becoming aligned. That is what you get with Pull Thinking. You learn how to apply the distinction between Pull and Push and how Pull is related – not only in systems and economic theories, but most importantly – in how we think. This distinction provides objective measures on alignment in four dimensions: Four Dimensional Alignment.

For organizations to have an edge over their competition, business leaders must fundamentally focus on alignment by learning how to objectively measure both individual and organizational alignment.
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>Quickly identify and correct misalignment

Being able to objectively measure alignment immediately enables us to identify misalignment. Next, we are naturally drawn to finding ways to correct the misalignment by using the appropriate improvement tools available – like Balanced Scorecard, Lean, Team Development and Six Sigma for example. These tools are much easier to use when people see results that can easily be measured at all levels of the organization.
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>Develop the culture you need to foster growth

With a platform of organizational alignment, we experience an engaged, high-performing, service minded culture – where people at all levels quickly eliminate the gap that often exists between strategy and execution. Not only the overall organization strategy, but all the individual and team strategies designed to support the overall strategy. This workshop will provide a definition of culture that allows for the possibility of culture and change to be used in the same sentence. Experience has shown that change and culture can work together. Growing an organization’s service means that you have to change with the needs of those you serve. Hence a culture that includes change as a core competency will naturally foster growth.
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>Create ownership and buy-in at all levels

Ownership and buy-in are rooted in collaboration, participation and communication excellence. We see evidence of alignment when we see people wanting to participate. They are pulling together. The old command and control method of managing results in pushing alignment, which actually results in misalignment where people tend to resist full participation. In this workshop, you will learn how and why true alignment can only be pulled and not pushed. Try pushing a length of chain links. You get a pile of links. When you pull the chain, all the links become aligned!
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>Reduce frustration and stress

The nature of nature is to grow. By design, we are all wired to want to be successful and do the right thing. We want to get the feedback so we know that we are being successful. Knowing that we are being successful is fulfilling that need to grow in each of us – to grow not only individually but as a team and as an organization.

People become frustrated when they do good things without being able to measure and be recognized for the results of their efforts. When we can measure alignment, we are empowered to create alignment and see the results at a much higher frequency. Creating alignment with our internal and external customers means that our service efforts are being acknowledged in many ways at a high frequency. There is less frustration when we can measure our results. A good portion of the workshop will address how to create measures of success and good performance measurements –something that was not often part of our education.

Misalignment causes stress. Stress can often be measured by the gap between misalignment and alignment, between where we are now and where we want to be or where we know we could be. Stress results from not knowing how to remove the obstacles in the way of getting to where we know we can be. From not being able to go as fast as we would like to go in order to be successful. Hence, knowing how to create alignment will reduce stress.